Core6 analyses included

Fulfillment Excellence & Ops Health Package

Want to know where your orders are quietly slipping through the cracks?

Tracks operational health against platform SLAs — ship-out time, late shipment rate, cancellation and return-to-seller rates — and pinpoints where breakdowns happen.

Delivered as: Google Sheets workbook with a distance-to-penalty gauge front and center

Business questions it answers

Where in the flow do orders slip?
Which courier underperforms on which route?
What's driving cancellations?
Am I at risk of a platform penalty?

What you gain

Fewer SLA penalties, a courier mix chosen on evidence, and lower cancellation leakage.

What you'll know

Your true ship-out time distribution, failure hotspots by route and courier, cancellation causes ranked by cost, and how close you sit to penalty thresholds.

Analyses included

Ship-Out SLA Compliance

Courier Performance Comparison

Cancellation Root-Cause

Order Cycle Time Breakdown

Delivery Time by Region

Penalty Risk Early Warning

Data you'll need

Check you can export these before you buy. Not sure? Send us what you have and we'll tell you what's missing before any work starts.

Order status timestamps — paid, ready-to-ship, picked up, delivered
Courier assigned per order
Cancellation and return reason codes
Ship-to location per order
Platform seller-score report

Works well for

E-commerce3PL & fulfillment providersFood deliveryFurniture & bulky items